This Privacy Policy explains how tundra-vector collects, uses, and safeguards your personal information when you visit our website or use our services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information that you provide directly to us when you:
- Complete enquiry forms on our website
- Request a consultation or service
- Subscribe to our communications
- Correspond with us via email
This information may include your name, email address, postal address, and details about your workspace requirements.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Communicate with you about your projects
- Send relevant information about our services when you have consented
- Improve our website and service offerings
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent, which you can withdraw at any time
- Performance of a contract or steps taken at your request prior to entering a contract
- Our legitimate interests in operating and improving our business
- Compliance with legal obligations
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the data, potential risks, and applicable legal requirements.
Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist us in operating our business
- Professional advisers including lawyers and accountants
- Regulatory authorities when required by law
Your Rights
Under data protection legislation, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request erasure of your data in certain circumstances
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent where processing is based on consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through our website or by direct contact where appropriate.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected]
Last updated: January 2024